Booking+ cancellation policies

Booking policy: Luna Xochitl offers in person, in home bodywork to Humboldt County, CA ONLY, UNLESS specifically approved by email for booking in a nearby county. We do not guarantee a deposit refund or a treatment if you are outside of this county without approval. Your bodywork session is for the person specified ONLY. Bodywork can NOT be transferred to anyone else without a pre approval from Hope first, or involve/include any additional persons. If client attempts to transfer to someone else without pre-approval, appointment will be cancelled with no refund of deposit provided.

Cancellation policy: Clients can reschedule or cancel their appointment up to 24 hours in advance at no charge, within 24 hours may be subject to a small fee of their deposit - 25%. If there is an emergency or need to reschedule within 24 hours please TEXT me immediately, and contact before the 24 hour window is encouraged to avoid late cancellation fees.